Business Analyst

Apply now Job no: 499900
Work type: Full time, Full Time - Flexible
Location: VIC - Melbourne CBD
Categories: VIC - Melbourne CBD

About the Role 

We have an exciting opportunity for business analyst to join the data and decisioning platform team. You will contribute to the end to end delivery of initiatives that enhance AGL's omni-channel customer experience and contribute to AGL’s journey of becoming a data led organisation.

You will take end-to-end accountability for all analysis activities on complex initiatives from initiative inception through to delivery and will have the opportunity to operate across multiple business domains and technical platforms. 

Key Responsibilities

Initiative delivery – perform the following, independently, across complex & large initiatives:

  • Define how the success of an initiative shall be measured and implement an appropriate monitoring plan
  • Decompose an initiative into epics and stories (utilising I.N.V.E.S.T.)
  • Work collaboratively with initiative stakeholders to identify a minimum viable product, balancing functional, architectural & user experience considerations
  • Drive the definition of quality of service (non-functional) requirements
  • Facilitate identification of gaps in solution capability… and drive their resolution
  • Ensure end-to-end process integrity is maintained across multiple systems and business units
  • Facilitate agile estimation, prioritisation, and planning workshops (Program Increment Planning), identifying and managing inter-team, inter-train, and other external dependencies
  • Capture detailed requirements using acceptance criteria scenarios
  • Champion quality outcomes
    • Ensure all key requirement artefacts are peer reviewed
    • Ensure quality is built into the end-product by leading quality ceremonies throughout delivery – story time, kick-offs & product walkthroughs
  • Identify & actively monitor, manage & resolve risks, issues & dependencies

About You

  • Experienced in delivering complex initiatives end-to-end in an agile environment (preferably scaled agile) Or (SAFe) accreditation
  • SAP CRM 7 & ISU experience (desirable)
  • Sitecore (desirable)
  • Pega Marketing and Pega BPM (desirable)
  • API Management Platforms e.g. Microsoft Azure, AWS, Swagger, Postman
  • Data Platforms e.g. Hadoop, MS SQL Server, Microsoft Azure


Skillset & Mindset:

  • Technology agnostic mindset; experienced in delivering across multiple platforms
  • Passionate about data and how it translates to business valueStakeholder management skills including an ability to collaborate with, influence and align individual stakeholders and teams
  • Exceptional analytical and problem-solving skills
  • Ability to balance multiple competing priorities and effectively manage expectations
  • Organisational skills and attention to detail
  • Ability to thrive in an environment of constant change
  • Presentation & facilitation skills
  • Strong commitment to life-long learning
  • Enthusiastic champion of innovation

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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